Policies and Guidelines

CANCELLATION AND REFUND POLICY

• NO SHOW– Refund will not be granted
• SHORT TERM– Daily (0-2 days) There will be no refund if cancellation occurs 0-48 hours prior to reservation start date.
• SHORT TERM– Daily (2-28 days) Guest will receive a full refund minus a $25 cancellation fee if cancelled 48 hours prior to reservation start date.
• LONG TERM– 28 nights or longer
  Greater than 30 days: Cancellation made prior to 30 days of arrival date- full refund.
• Less than 30 days– deposit may be pushed forward one year from original arrival date or will be forfeited.
  Cancellation of pushed forward reservation will result in complete forfeiture of deposit
• EARLY DEPARTURES– If a stay is shorter than original reservation and less than one month, no refund will be given. If one month or longer, the rate will be adjusted to the appropriate rate type (i.e., daily, weekly, etc.). Credit of the adjusted unused portion of the payment minus $150 administrative fee will be applied to future reservation within one year of cancellation date or forfeited.